Call center outsourcing in Dubai offers businesses cost-effective customer service solutions with access to a multilingual, skilled workforce.

  • Address

    California, TX 70240
  • Email

    wordpressriver@gmail.com
  • Contact

    +44-20-7328-4499
About us

Why Choose Us?

At CallCenterOutsourcing, we specialize in delivering high-performance call center services that help businesses grow. Whether you're looking to outsource call center operations or scale customer support, we offer reliable, cost-effective and fully managed solutions.

  • 24/7 inbound and outbound call center services.
  • Scalable call center outsourcing tailored to your needs.
  • Highly trained agents with multilingual support.
  • Advanced technology, reporting and CRM integration.
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Our Mission

To empower businesses with professional call center solutions that enhance customer experience, reduce costs and increase operational efficiency.

Our Vision

To be the UAE’s leading call center outsourcing partner, providing seamless customer communication support across all industries.

Our Values

We are a Dubai-based company with over a decade of experience in delivering trusted call center services in Dubai and across the UAE.

Services

Comprehensive
Call Center Solutions

Call Center Outsourcing

We provide call center outsourcing that helps your business grow. Our skilled agents deliver professional support with every call.

Inbound Call Center Services

We deliver inbound call center services that keep your customers satisfied. Our team handles every call with professionalism, speed and care.

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Outbound Call Center Services

We provide outbound call center services that drive results. Our team connects with your customers confidently and professionally.

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Customer Service Outsourcing

We provide customer service outsourcing that puts your customers first. Our team delivers responsive, friendly support to help your business thrive.

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Call Answering Services

We provide call answering services that keep you connected. That’s because our agents are friendly, professional and always ready to help.

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Virtual Reception

We deliver virtual reception services that feel personal. That’s because our receptionists greet every caller with care and professionalism.

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Complaint Management

We handle complaint management with respect and efficiency. That’s because we listen, understand and work quickly to make things right.

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Call Center Leasing

We offer call center leasing that’s flexible and reliable. That’s because our spaces are fully equipped and ready for your team to perform.

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Customer Care Outsourcing

We specialize in customer care outsourcing that enhances your brand. Our dedicated team ensures your customers receive the support they deserve, every time.

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Appointment Booking

We offer appointment booking services that keep your schedule organized. Our team handles every booking with accuracy and care.

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Customer Service

We handle customer services with respect and efficiency. That’s because we listen, understand and work quickly to make things right.

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Concierge Services

We offer Concierge Services that’s flexible and reliable. That’s because our spaces are fully equipped and ready for your team to perform.

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🎯 Need a custom solution? Contact us today!

Why Businesses Outsource Call Center Services

Outsourcing your call center services gives your business the edge in a competitive market.

Save up to 60% on operational costs

Save up to 60% on operational costs.

24/7 Customer Support

Deliver 24/7 customer support.

Trained Agents & Technology

Gain access to trained agents and modern technology.

Scalability & Flexibility

Improve customer retention and loyalty.

Increased Customer Satisfaction

Focus on core business while we manage customer interactions.

📌 Fact: 80% of companies using call center outsourcing in Dubai report better customer satisfaction rates.

Service
Service
Industries We Serve

Tailored Call Center Solutions for Every Industry

Government

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Automobiles

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Banking &
Fintech

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Technology &
Telecom

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Real Estate

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Healthcare

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Education

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FMCG

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Food & Bevarages

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Hospitality

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Insurance

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Entertainment

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Events & Exhibitions

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Consulting & Professional
Services

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Retail

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Manufacturing

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🎯 No matter your industry, we have the right solution for you!

Simple & Efficient Process

Step 1

Discovery

Understand your call volume, customer needs and goals.

Step 2

Planning

Design a custom call center services strategy.

Step 3

Setup

Deploy agents and integrate with your systems.

Step 4

Support

Monitor performance, optimize and scale on demand.

🚀Whether you need full call center outsourc support or overflow handling, we make it easy.

Testimonials

What Our Clients Say

"Outsourcing our call center operations to CallCenterOutsourcingAE was the best decision we made! Their team is professional, responsive and has significantly improved our customer satisfaction rates."

Aisha Rahman ⭐⭐⭐⭐⭐

"Their call center services have streamlined our customer interactions, reducing wait times and enhancing efficiency. We’ve seen a noticeable boost in customer retention!"

Mark Stevens⭐⭐⭐⭐⭐

"Exceptional service! Their multilingual support has helped us cater to a global audience, ensuring a seamless experience for our customers across different regions."

Fatima Al-Farsi⭐⭐⭐⭐⭐

"Thanks to CallCenterOutsourcingAE, our business now provides 24/7 customer support without any hassle. Their agents are well-trained, polite and highly effective."

Rahul Mehta⭐⭐⭐⭐⭐

"A highly reliable outsourcing partner! Their expertise in call center solutions has not only improved our response times but also enhanced our overall customer experience."

James Carter⭐⭐⭐⭐⭐
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Frequently Asked Questions (FAQs)

Your Questions, Answered

Call center outsourcing is the process of hiring a third-party company to handle your customer service, support and sales calls.

Outsourcing helps reduce costs, improve service quality and allows you to focus on core business functions while experts handle your customer communication.

Yes! We are based in Dubai and offer localized, multilingual call center services in Dubai for companies of all sizes.

We follow strict data protection policies and use secure systems to keep all customer interactions confidential and compliant.

We serve multiple industries across the UAE, including real estate, healthcare, e-commerce and more with tailored call center solutions.
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Let’s Elevate Your Customer Support